Grandstream no dial plan rules matched. Another option is to modify the incoming CID number to strip the offending digits before the phone sees them. Oct 23, 2025 · E. g. It just says "No dial plan matches" but number are simply in E164 format (+1514xxxxxxx). but when assign app. with dial plan 1XXT, phone will wait for 3 seconds to let user dial more than just 3 digits if needed. If not: Check the SIP server address, username, and password in the phone's settings. Main to BLF and trying to transfer I got "No dial plan rules matched" We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. (For example, restrict the phone to call out to a set of numbers with a certain prefix or a set of numbers with fixed digits). This Grandstream Handy Tones Account Ring Tone Configures ring tone for the account. (Up to 10 rules). Hello everyone, I’m setting up a Grandstream GRP2601 IP phone for the first time in our network and encountering a few issues I hope you can help with. Nov 2, 2021 · Learn how to effectively resolve the 'No Dial Plan Rules Matched' issue on Grandstream phones. You are able to restrict the number dialed out by a particular account. Ensure the SIP account is registered. . Feb 6, 2018 · It just says "No dial plan matches" but number are simply in E164 format (+1514xxxxxxx). I am using the official template and the supported firmware, but it won't work. For example, 8321123; Feb 12, 2026 · Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty. Test Account Registration Navigate to Menu > Status > Account Status. Matching rules: • Specific caller ID number. Connecting to any analog phone, fax or PBX, the HT812/HT814 is an effective and flexible solution for accessing internet-based telephone services and corporate intranet systems across established LAN and internet connections. This comprehensive guide provides step-by-step troubleshooting to May 11, 2019 · Either of the things you say you tried should have done the trick. Dec 24, 2019 · Hi, I created the call flow app everything work as expected. This would need to be added to the dial plan somewhere such as “caller-details” Feb 6, 2018 · Hi, Since day 1 I noticed this but it's getting more and more frustrating: I cannot dial a number from my Call log. Originally the phone will dial out immediately after dialing the third digit. Jan 28, 2025 · Visit the Grandstream Firmware Download page and update the phone to the latest firmware. When the incoming caller ID or Alert Info matches the rule, the phone will ring with selected distinctive ringtone. The three accounts registered on the GXV3140 have its own independent dial plan. Match Incoming Caller ID Specifies matching rules with number, pattern or Alert Info text. caller_id_number=${regex(${caller_id_number}|^\+1([0-9]{10})$|%1)} will strip the “+1” if present. Confirm the SIP server is reachable and operational. Sep 11, 2025 · The HT812/HT814 analog telephone adaptors (ATAs) provide transparent connectivity for analog phones and faxes to the world of internet voice. Optimize your network settings for better communication performance. We've got the trunk set up and the phone can register and receive calls, but making outbound calls was initially problematic until I adjusted the dial plan. How can From Grandstream The dial-plan will restrict the number dialed. Separated QoS SIP and RTP options Fixed Onhook dialing with secondary dial tone causes "No dial plan rules matched" Fixed CONF+BLF use Broadsoft ID instead of Extension number Fixed Syslog output not including MAC address in all messages Fixed Syslog output not showing correct firmware version Mar 18, 2020 · I have the Grandstream GRP2614 phones and have noticed that when a call is logged and you go to return it from the phone, you get the error that "No dial plan rules matched" Grandstream GXP2160. Learn how to configure NAT traversal and dial plans for effective call management. Here’s what’s going on: Feb 9, 2026 · Grandstream Help Desk provides end-user ticketing support for customers using Grandstream endpoints. vdr gct xcq ipl lac rsv kqz frf xva ugk aaz otf ojj ciz mfz